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Mater Smart Referrals

Mater Hospital Brisbane, alongside Queensland Health hospital and health services, has adopted Smart Referrals.

Smart Referrals are digital referrals, fully integrated with Best Practice and Medical Director  software to enable more streamlined, high quality referrals to hospital services.

Smart Referrals is an important step in digital healthcare, creating a connected modern health system for Queenslanders. Mater is pleased to be a part of this initiative to support access to care.

Smart Referrals includes

  • condition specific referral templates that auto-populate from the patient file
  • an easy way to attach documents from your computer or clinical software
  • a comprehensive service directory that lists locations where services are offered and estimated wait times
  • secure electronic delivery and acknowledgement of receipt

Smart Referrals also supports GPs by flagging essential referral information. This ensures nothing is missed, no rework or double handling and saves practice uneccessary adminstrative time. 

Practice Registration and Set up

Practice registration and set up is required to access Smart Referrals. Registration, installation, and training is performed by the Metro South Smart Referrals Implementation team.

To arrange training please


For referral enquiries or status updates for a referral to Mater Outpatient Clinics, please phone the GP Priority Hotline on 07 3163 2200.



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