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Mater Smart Referrals

Mater, in collaboration with Brisbane South Primary Health Network (BSPHN) and alongside other Queensland Health hospital and health services,will soon be introducing Smart Referrals.

Smart Referrals are digital referrals, fully integrated with Best Practice and Medical Director  software to enable more streamlined, high quality referrals to hospital services.

Smart Referrals is an important step in digital healthcare, creating a connected modern health system for Queenslanders. Mater is pleased to be a part of this initiative to support access to care.

Smart Referrals includes:

  • condition specific referral templates that auto-populate from the patient file
  • an easy way to attach documents from your computer or clinical software
  • a comprehensive service directory that lists locations where services are offered and estimated wait times
  • secure electronic delivery and acknowledgement of receipt

Smart Referrals also supports GPs by flagging essential referral information. This ensures nothing is missed, no rework or double handling and saves practice uneccessary adminstrative time. 

There are technical requirements to enable access and use of Smart Referrals:

View the Technical Readiness Checklist Form


To learn more about Smart Referrals visit

To register for a Smart Referrals Installation at your practice, please contact your  BSPHN representative, or email

For all referral enquiries – Phone: 07 3163 2200 (GP Priority Line).

GP Liaison or Mater Smart Referrals information contact  or phone 07 31637552.


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