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Smart Referrals - simple, integrated and secure referrals

Saturday 2 November 2019

Smart Referrals - simple, integrated and secure referrals

Mater, together with Queensland Health, Brisbane South Primary Healthcare Network (BSPHN) and alongside Metro South Hospital and Health Serivces (MSHHS) is introducing Smart Referrals. 

Smart Referrals are digital referrals, fully integrated with Best Practice and Medical Director  software to enable more streamlined, high quality referrals to hospital services.

Smart Referrals is an important step in digital healthcare, creating a connected modern health system for Queenslanders. Mater is pleased to be a part of this initiative to support access to care.

Smart Referrals includes:

  • condition specific referral templates that auto-populate from the patient file
  • an easy way to attach documents from your computer or clinical software
  • a comprehensive service directory that lists locations where services are offered and estimated wait times
  • secure electronic delivery and acknowledgement of receipt

Smart referrals also supports GPs by flagging essential referral information. This ensures nothing is missed, no rework or double handling and saves the practice uneccessary adminstrative time. 

There are set technical requirements to enable access and use of Smart Referrals.

To learn more about or to register for a Smart Referrals Installation at your practice, please contact your BSPHN representative, or email

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