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Pre-analytical Management Solution (PAMS)

Wednesday 15 May 2019

Pre-analytical Management Solution (PAMS)

Mater Pathology is implementing a new IT system in our community collection centres. It’s called PAMS and stands for Pre-analytical Management Solution.

PAMS is a mobile, touch enabled, application used to support pre-analytical collection processes in the community. PAMS will allow our phlebotomists to create a simple patient order for each collection. This order is then sent directly to the Laboratory Information System for registration when the samples arrive in the laboratory. All samples will be tracked from the point of collection through to receipt in the laboratory.

The introduction of PAMS is designed to improve patient safety and enhance the patient experience, as well as increase efficiencies within our collection centres and the laboratory. It also means we are reducing our reliance on paper and improving our ability to capture up to date and accurate information about patients at the time of collection. This also reduces phone calls back to surgeries to verify details about a request when we are unable to contact the patient.

PAMS assists the collector with the patient identification process and provides test-specific information at key points throughout the collection. This includes pre-collection checks such as pregnancy or fasting status, prompts to record medical information required for laboratory testing processes as well as providing the collector with specific sample transport instructions to ensure the sample remains viable during transportation to the laboratory. PAMS is able to rationalise blood samples, in order of draw, based on the requested tests which will reduce wastage (too much blood taken) and recollections (not enough blood taken).

The roll out of PAMS is just one of the ways Mater Pathology is investing to improve our service and experience for our customers.

If you would like further information about Mater Pathology and the PAMS project please contact our customer service team on 07 3163 8500.

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