Mater Specialist Quick Find

Mater Outpatient Clinic Waitlist Times - public patients

This information is intended to provide transparency about our service and support your clinical decisions and your conversations with patients around referral pathway options and expectations of care.

The data is supported by Mater’s Referral Guidelines which provide essential details regarding our specialist services, our teams of clinicians and the required clinical work up prior to referral.

Our service aims to see all patients within target timeframes and we are always working to reduce waiting times for appointments. Some services have a higher demand than others. This may impact our capacity to see patients within these timeframes, and may result in longer waiting times for some clinics.

Outpatient Specialist Clinics Activity

Clinical urgency categories have been defined for use in outpatient services undertaken in Queensland publicly funded hospitals. These categories support safe and equitable prioritisation of appointments. More urgent cases are seen more quickly.

Our specialists assign a clinical urgency category based on the information provided in a referral.

Each category of urgency has a target timeframe for outpatient clinic appointments to ensure safe care. The category target timeframes are:

  • Category 1 (Urgent): Appointment within 30 days
  • Category 2 (Priority): Appointment within 90 days
  • Category 3 (Routine): Appointment within 365 days

The table below provides an outline of the patient experience based on activity for the period of October 2019.

  • Median Days Wait (MDW): Time to first clinic appointment for new patients seen in month of activity
  • Seen in Target (SIT): Percentage of attended appointments in month of activity where patients were seen within clinically recommended timeframes
  • Total patients seen: Number of patients seen in month of activity for specialty
  • Total patients waiting in target (Total WIT): Total percentage of patients currently waiting for first appointment within clinically recommended timeframes
Clinic Description Cat 1 Cat 2 Cat 3 Total seen Still waiting Total WIT (%)
MDW SIT MDW SIT MDW SIT
Breast Surgery 18 97% 83 91% 327 100% 67 129 97%
Cardiology General 27 68% 85 63% 336 86% 81 337 98%
Colorectal Surgery 18 100% 91 38% 373 21% 52 274 95%
Dermatology 22 92% 57 100% 333 95% 83 193 99%
Ear Nose & Throat 15 97% 71 96% 355 93% 112 790 100%
Endocrine General  18 100% 73 97% 209 100% 60 213 100%
Gastroenterology 23 99% 65 98% 244 92% 227 487 97%
General Medicine 22 100% 26 100% 62 100% 10 10 100%
General Surgery 14 100% 65 91% 418 0% 29 516 91%
Gynaecology 17 87% 85 57% 312 100% 281 966 95%
Gynaecology/Oncology 25 91% 56 100% 106 100% 46 60 98%
Haematology 24 100% 64 100% 155 100% 38 39 100%
Infectious Diseases 9 89% 55 100% - - 15 11 100%
Maxillofacial 3 100% 77 71% 247 100% 19 DE 100%
Nephrology 23 100% 58 100% 184 100% 13 52 100%
Neurology 34 38% 97 50% - - 37 704 46%
Neurosurgery 29 71% 94 50% 208 100% 34 199 83%
Oncology - Medical Consult  14 100% 69 100% - - 36 7 100%
Ophthalmology 10 100% 56 100% 284 100% 118 598 99%
Orthopaedics General  7 100% 56 100% 210 98% 186 825 198%
Palliative Care 18 100% 49 100% - - 9 4 100%
Plastic & Reconstructive Surgery 13 94% 103 29% 264 60% 85 385 88%
Respiratory General 20 100% 22 6% 473 9% 52 456 50%
Rheumatology 23 93% 102 25% 356 83% 32 148 95%
Urology 20 100% 53 100% 90 100% 178 404 99%
Vascular Surgery 11 100% 48 100% 88 100% 47 76 100%

Please note: Mater Young Adult Health Centre Brisbane run outpatient clinics for Cystic fibrosis, Diabetes, Gastroenterology, Gynaecology, Mater Young Adult Support Unit, Post cancer treatment, Intellectual and Developmental Disability, Craniofacial, Respiratory, Rheumatology, Stuttering and Urology.

Patient access for these clinics is via the standard Mater Hospital Brisbane Outpatient Clinic referral. Referrals for the young adults will be allocated to the appropriate clinic during the triage process. These clinics generally have a shorter waitlist time than the adult outpatient clinics.

Enquiries

If you have any feedback, would like to be part of ongoing collaborative initiatives or have any enquiries regarding Mater’s referral process please contact:
Louise O’Reilly, GP Liaison Program Manager, 07 3163 7552 or louise.oreilly@mater.org.au.

Data as at 1 November 2019

Paged last updated 25/11/2019

 

 

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