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E-Health E-Referrals SmartForm Referrals

SmartForm referrals 

GPs are now able to refer to the Mater public outpatient department and Mater Mothers' Hospital antenatal clinic electronically using HealthLink SmartForms.

Referring to Mater using HealthLink SmartForms is an extension of Mater’s referral resources and provides GPs with faster referrals and improved efficiency. HealthLink SmartForms will work seamlessly with GP electronic medical record software and as a cloud based solution will avoid the need for template updates and management. This provides a convenient solution that allows GPs to refer patients using one system only and without moving between software packages.
 

HealthLink SmartForms are an important step in Mater’s journey towards a more refined and intuitive electronic referral solution. 
 

Quick start guides

To make sending referrals using SmartForms as easy as possible quick start guides have been created for Best Practice, Genie and Medical Director medical practice software systems. These are available for download using the following links:


Frequently asked questions 

What practice software is required to use SmartForms to refer to Mater?

Best Practice 1.9.0 (indigo) and above, Medical Director 3.17 and above, Genie Solutions 8.8 and above. Your practice will also need to be enabled with HealthLink. 
 

Can I send attachments or photos?

Attachments and photos up to a total of 4Mb size can be attached to the referral.
 

What do I do if I’m having technical problems?

For any technical issues with launching or using the referral form please contact helpdesk@healthlink.net or call 1800 125 036 option 1. 
 

I have received my acknowledgement but I would like to know more about the status of my referral. How can I find out?

If you would like to check the status of a referral, whether your patient has an appointment, why a referral was returned, or to discuss referral criteria you can do so.
 
  • To discuss a referral to Mater Specialist Outpatient Clinics please phone the GP Priority phone line: 07 3163 2200
  • To discuss a referral to Mater Mothers' Antental Clinic please phone the Antenatal Clinic directly on 07 3163 1861.

Where can I get e-health support for my practice?

The Brisbane South Primary Health Network (BSPHN) digital health team can provide additional support, training and resources for GPs.
 

Contact details for the BSPHN digital health team are:

Phone: 1300 467 265
 

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