Refugee and Primary Health Project

Supporting quality primary health care for patients of a refugee background.

The Refugees and Primary Health (RaPH) project is a partnership between key refugee health services, primary and tertiary care providers, divisions of general practice, settlement support services and refugee communities. It is funded by Queensland Health through the Connecting Health in Communities (CHIC) Chronic Disease initiative.

The project is managed by the Mater UQ Centre for Primary Health Care Innovation and works closely with the recently established Refugee Health Queensland service.

RaPH commenced in January 2009 and is funded until 30 June 2010. The project is focused on developing information and referral pathways to support primary health care professionals working with refugee communities and has compiled a list of key partners and web resources.

In September 2009 the project successfully updated the Queensland version of the GP Desktop Guide for Patients in General Practice. Limited hard copies are available from Refugee Health Queensland and RaPH project coordinators or can be downloaded from Foundation House.

RaPH partners

Primary health care

Mater/UQ Centre for Primary Health Care Innovation

Refugee health services

  • Refugee Health Queensland
  • Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT)
  • Ethnic Communities Council of Queensland (ECCQ)—Chronic Disease project
  • Griffith University—Natural Leaders project

Settlement support services for refugee communities

  • Multicultural Development Association (MDA)
  • Ethnic Communities Council of Queensland (ECCQ)

Divisions of general practice

  • SEAGP
  • Brisbane South Division of General Practice
  • GPpartners

Refugee communities

  • Queensland African Communities Council (QACC)
  • Queensland Sudanese Community Council

Queensland Health

  • Metro South Community and Primary Health Services,
  • Queensland Health—District Multicultural Coordinator
  • Queensland Health Multicultural Group CHO Division /Multicultural Policy Development

Other interested services and future partners

  • Mulitlink
  • Acces Services Inc Logan
  • General Practice Logan Area Network (GPLAN)

Project advisers

  • Refugee Health Research Centre (Latrobe University)
  • Discipline of General Practice University of Queensland.

Useful links to partners

Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT)

Queensland Program of Assistance to Survivors of Torture and Trauma provides a range of services to people from refugee backgrounds, including asylum seekers who have survived torture of war-related violence.

QPASTT provides direct services to adults, young people, children and families in the form of counselling, advocacy, group work, psycho-education, information sessions, recreational programs and natural therapies. Direct services to clients are coupled with referral, training and education roles aimed at developing and strengthening the resources of various communities and service providers.

Multicultural Development Association (MDA)

The Multicultural Development Association (MDA) promotes multiculturalism and acts as a strategic mechanism for the empowerment of people from diverse ethnic and cultural backgrounds.

Ethnic Communities Council of Queensland (ECCQ)—Chronic Disease project

The Ethnic Communities Council of Queensland was established to promote multiculturalism and represent the interests of the many people from culturally and linguistically diverse backgrounds (CALD) that make up the broad social community of Queensland.

ECCQ’s activities and services encompass:

  • advocacy
  • community development initiatives
  • state-wide health programs
  • support groups
  • cross-cultural training
  • multicultural policy development
  • research
  • resource and reference library.

South East Alliance of General Practice (SEAGP)

South East Alliance of General Practice (SEAGP) has produced a Care and Referral Pathway as part of the Queensland Health, Connecting Health Care in Communities (CHIC) Type 2 Diabetes Project. It aims to support general practices within the SEAGP geographical area to increase the capacity to manage the disease.

The pathway was developed in consultation with the CHIC Diabetes Project Clinical Advisory Group, which comprised:

  • GPs
  • practice nurses
  • private allied health providers
  • credentialed diabetes educators (CDEs) from QEII Diabetes Service
  • Queensland Diabetes Centre at Mater
  • an endocrinologist.

The pathway shows how to build capacity for structured, systematic type 2 diabetes care and supports the development of patient self-management skills.

Brisbane South Division of General Practice

Brisbane South Division of General Practice is conducting a project called Connected: communicating and sharing information to improve patient care outcomes which aims to improve the long-term care of patients with chronic disease by linking patients to a model of improved information flow between general practice, secondary and tertiary care. Long-term care requires health and community service providers to work together to plan and provide care that can be shared between the GP and other carers in an accurate and timely fashion. This will be achieved by implementing a model of care for patients that is supported by a shared electronic health record (SEHR).

GPpartners

The Connecting Healthcare in Communities (CHIC) Initiative is a proactive approach to establishing partnerships to improve integration and service coordination to improve the health of all Queenslanders. The Brisbane North Partnership Council facilitates the CHIC iniative in the Brisbane North area. GPpartners provides secretariat support to the Council and is a partner organisation of the Council.

Partner organisations:

  • GPpartners
  • Moreton Bay General Practice Network
  • Metro North Health Service District
  • Primary and Community Health Services
  • Community Child Health Service
  • Population Health Services
  • Blue Care
  • Ozcare
  • Spiritus
  • Southern Cross Care Limited

Projects and initiatives endorsed to date

The following projects have been endorsed by the Brisbane North Partnership Council and Queensland Health to receive CHIC funding.

  • Strengthening Electronic Communications Capabilities—under the auspices of GPpartners and Moreton Bay Division of General Practice
  • extension of Zillmere Refugee Health Clinic—under the auspices of Community Child Health Service
  • Community Information System—under the auspices of Brisbane North Population Health Service
  • Improving Falls Management and Care of Patients in Brisbane North—under the auspices of Royal Brisbane and Women’s Hospital, Metro North Health Service District.

Queensland Health

Queensland Health Resources for the public and for the health workforce can be accessed on the Queensland health web site.

Refugee Health Research Centre

The Refugee Health Research Centre (RHRC) at La Trobe University is located in the School of Social Sciences, Melbourne (Bundoora) campus. It is affiliated with the Victorian Foundation for Survivors of Torture (Foundation House) in Brunswick.

The RHRC promotes the health and wellbeing of refugee communities through applied and foundation research, teaching, continuing education and professional development.

The aims are to:

  • undertake multidisciplinary research into the social determinants of health and wellbeing of people from refugee backgrounds
  • provide post-graduate education in refugee health and resettlement
  • provide expertise on which other organisations can draw to assist them in health promotion, service delivery, research and policy development
  • contribute to community debate and awareness.